Returns & Refunds

Things not quite right? All good! We know that sometimes an item may not fit or be right. If you're not 100% satisfied with your purchase, you can return your item(s) within 60 days of the date of delivery and we will be happy to provide you with a store credit or refund if you meet the below return conditions.

To be eligible for a return, please make sure that:

  • The product was delivered in the last 60 days
  • The product is in its original packaging
  • The product isn't used or damaged You obtained a Return Merchandise Number (RMN) from us

To obtain a Return Merchandise Number (RMN), please complete the form at the bottom of this page or get in touch:

By email: hello@subpod.com
By phone: +61 2 8188 7360

We will email you a return label within 1-24hrs.

How would you like your return?

Online Store Credit
FREE RETURN SHIPPING

Refund
$10 will be deducted to cover the cost of return shipping label

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.